Two major China food delivery platforms to pay riders social security

JD.com drives industry reform, again.

China's e-commerce giant JD.com becomes the country's first platform to pay social security benefits for food delivery drivers, announced this morning. Later, Meituan, China's biggest food delivery platform confirmed it will extend this to both full-time and stable part-time riders.

Food delivery industry in China has long faced challenges regarding rider welfare, with a significant number of riders excluded from basic social security benefits, including medical insurance and pension plans. Therefore, this decision has been seen as a major breakthrough for riders and the industry as a whole.

Following are the announcements posted on their Wechat blog respectively, along with my translation.

JD.com made the announcement this morning, a week after it started to register catering merchants on its courier system.

京东，为外卖骑手缴纳五险一金！

JD.com to Provide Five Insurances and One Fund* for Delivery Riders!

老有所养，病有所医，伤有所赔！

Elderly care, medical coverage, and compensation for injuries guaranteed!

自2025年3月1日起，京东将逐步为京东外卖全职骑手缴纳五险一金，为兼职骑手提供意外险和健康医疗险。继给快递小哥缴纳五险一金后，京东再次成为首个为外卖骑手缴纳五险一金的平台。京东愿与社会各界共同推动、不断完善外卖骑手权益保障。

Starting from March 1, 2025, JD.com will gradually provide full-time delivery riders with five insurances and one fund, and offer accident insurance and health insurance to part-time riders. Following its initiative to provide five insurances and one fund for couriers, JD.com becomes the first platform to extend this benefit to delivery riders. JD.com is committed to working with all sectors of society to continuously improve the protection of delivery riders' rights and interests.

京东外卖自2月11日起正式启动“品质堂食餐饮商家”招募，对2025年5月1日前入驻的商家全年免佣金。为更好地满足消费者对“食品安全与品质外卖”的追求，招募只限“品质堂食餐厅”，商家在京东App搜索“外卖入驻”即可提交申请。京东外卖将为入驻商家提供全方位支持，助商家获益。

JD.com Food Delivery officially launches the registration of "Premium Dine-in Restaurant Merchant" on February 11. Merchants who join before May 1, 2025, will enjoy a full-year commission exemption. To better meet consumer demand for "food safety and quality delivery," the registration is limited to "premium dine-in restaurants." Merchants can submit their applications by searching for "Delivery Merchant Registration" on the JD.com App. JD.com Food Delivery will provide comprehensive support to help merchants benefit.

品质外卖，上京东！消费者可打开京东App，搜索“外卖”，闭眼点，放心吃。

For quality food delivery, choose JD.com! Consumers can open the JD.com App, search for "Food Delivery," and enjoy with peace of mind.

*Note: Five insurances and one fund (五险一金) in China involve old-age pension, medical insurance, unemployment insurance, workers’ compensation, maternity insurance, and housing provident fund schemes.

Seven hours later, Meituan, China's biggest food delivery platform confirmed it will extend this benefit to both full-time and part-time riders, adding that it will eliminate late delivery fines.

美团：将为全职及稳定兼职骑手缴纳社保，积极构建和谐劳动关系

Meituan: To Provide Social Security for Full-Time and Stable Part-Time Riders, Actively Building Harmonious Labor Relations

为积极构建和谐劳动关系，美团根据新就业形态的特点和新就业群体的实际需求，认真落实骑手权益保障，持续推进骑手社保工作。

In its efforts to build harmonious labor relations, Meituan is committed to implementing rider welfare protections based on the characteristics of new employment forms and the actual needs of the new workforce. The company is steadily advancing social security coverage for riders.

2022年7月以来，在人社部指导下，美团率先启动新就业形态人员职业伤害保障试点，已出资14亿为7个试点省市的全量骑手缴纳职业伤害保费，未来将进一步覆盖所有省市所有骑手。

Since July 2022, under the guidance of the Ministry of Human Resources and Social Security, Meituan has pioneered a pilot program for occupational injury protection for workers in new employment forms. The company has already invested 1.4 billion yuan to cover occupational injury insurance premiums for all riders in seven pilot provinces and cities, with plans to expand coverage to all riders across all provinces and cities in the future.

去年以来，美团就骑手缴纳养老保险等社保方案做了认真研究，选择了不同区域不同城市进行深入调研，并在有关部门的指导下形成了初步试点方案，目前正在搭建骑手社保相关的信息系统，预计2025年二季度开始实施，逐步为全职及稳定兼职骑手缴纳社保。

Since last year, Meituan has carefully researched social security plans, such as pension insurance, for riders. The company has conducted in-depth research in different regions and cities and, under the guidance of relevant departments, has developed an initial pilot plan. Currently, Meituan is building an information system for rider social security, with implementation expected to begin in the second quarter of 2025, gradually covering full-time and stable part-time riders.

为了做好这项工作，我们认真听取了骑手的意见和建议，并与社保领域的专家进行了深入沟通。未来，我们将继续广泛听取社会各界的意见和建议，在有关部门的指导下，扎实推进骑手社保相关工作，并定期向社会各界公布相关进展。

To ensure the success of this initiative, Meituan has actively listened to the opinions and suggestions of riders and has had in-depth discussions with experts in the social security field. Moving forward, the company will continue to widely gather feedback from all sectors of society, advance social security initiatives for riders under the guidance of relevant departments, and regularly update the public on progress.

近年来，在中央社会工作部、人社部、市场监管总局、全国总工会等有关部门指导下，美团召开421场骑手恳谈会，倾听骑手声音，持续改进算法，落实权益保障。2025年，美团将全面取消配送超时罚款，落实“防疲劳”措施，加快“骑手友好社区”等全领域友好场景建设，发挥工会关爱作用，让更多外卖骑手感受到温暖与关怀。

In recent years, under the guidance of the Ministry of Civil Affairs, the Ministry of Human Resources and Social Security, the State Administration for Market Regulation, the All-China Federation of Trade Unions, and other relevant departments, Meituan has held 421 rider consultation meetings to listen to rider voices, continuously improve algorithms, and implement rights protection measures. In 2025, Meituan will eliminate late delivery fines, implement "anti-fatigue" measures, accelerate the development of "rider-friendly communities," and enhance the role of trade unions, ensuring that more food delivery riders feel warmth and care.